This policy explains what personal information Turkey MedMatch collects, why we collect it, and the rights you have over it. We aim to follow the UK GDPR and EU General Data Protection Regulation (GDPR).

Information we collect

When you submit a form on this site we collect:

your name, email address, country and phone number;
the treatment you are interested in and any message you write;
the page you submitted the form from.

We do not ask for medical records through the website. If you later choose to share X-rays or scans, we will tell you how they will be handled before you send them.

How we use your information

To reply to your enquiry and prepare a treatment-plan comparison.
To share your enquiry with clinics, only after you agree to it.
To keep records needed for legal and accounting purposes.

We never sell your personal information.

Legal basis

We process your information on the basis of your consent and our legitimate interest in answering your enquiry. You can withdraw consent at any time.

Storage and security

Your enquiry is stored on secure servers with restricted access. Only authorised team members can view it. We keep enquiries for up to 24 months unless you ask us to delete them sooner.

Your rights

You may ask to access, correct, delete or export your data, or object to how it is used. You also have the right to complain to your local data protection authority, such as the UK Information Commissioner's Office (ICO).

Cookies

This site uses only the cookies needed for it to work. If we add analytics or advertising cookies, we will ask for your consent first.

Contact

To use your rights or ask a question about privacy, please contact us.

Privacy Policy